MaaS360 BlackBerry Device Visibility Reporting
Mar 12th
As a former BlackBerry Administrator I often found it frustrating that the BES Console didn’t have any type of reporting capabilities. Sure, I could find the information I needed, however to do so would have to click on each individual user/device to get the details I needed or do a messy .csv export. Since I [...]
MaaS360 BlackBerry Device Visibility Reporting Error Codes
Mar 12th
This article outlines the error codes for the Blackberry Data Pull Customer Module that gets installed on the BES server for MaaS360 BlackBerry Device Visibility Reporting.
ERROR CODE
ERROR DESCRIPTION
1000
Could not read configuration property file – bes-data-client.properties
1001
Configuration property file – bes-data-client.properties – not specified while executing the program
1002
One/more of Data filter configuration files not provided while executing [...]
MaaS360 Helps with Software License Compliance (or under usage)
Feb 10th
Alot of an IT budget goes into software licenses. There are contracts with with Operating System vendors, VPN vendors, Security Software vendors, Productivity Software vendors, and so on. The majority of these contracts are written for a certain number of licenses that you have the right to use in your enviornment. Many organizations do not [...]
MaaS360 Helps Identify Risky Software
Feb 10th
Social media has clearly taken over and with that comes risks of software applications, like farmville or disby, being installed on your corporate laptops. There are also still the legacy applications as well such as instant messenger, peer to peer and games that may be restricted from your corporate laptops. I find the majority of customers will [...]
Identifying Minimum Hardware Requirements for Deploying New Software
Feb 9th
Lately applications require more RAM and free space than they used to and the IT staff may struggle to understand how much memory machines have installed and how much space is left on the drive. If the proper amount of memory is not available once the application is installed, it may result in performance issues for the [...]
Troubleshooting Wi-Fi in the MaaS360 Mobility Agent (M360).
Feb 2nd
During an authentication attempt over Wi-Fi connection type, there are various reason why the authentication may fail. The agent provides several locations within the User Interface that will provide information that will help identify where the trouble may be found.
If a Wi-Fi authentication attempt fails, the Status screen will present visual notification on which step [...]
MaaS360, Im a Mobile Device; Am I Ready for Windows 7?
Jan 27th
Windows 7 has hit the market with great reviews and some fun commercials to combat the old PC vs Mac debate. The question many companies are asking (as well as indivudual users in the world) is if they are ready for Windows 7. While there are a number of items to consider, the largest one [...]
Manual Uninstall of MaaS360 Services Software
Jan 21st
MaaS360 should be removed using Add/Remove Programs under normal circumstances. It displays under the name Extend360 or MaaS360 Control Service. If the removal is failing due to error 1721, 1722, 1921 or 1922, you may manually remove Extend360/MaaS36 Control Service from the computer.
See steps below:
1. Reboot your PC before taking any other [...]
Using MaaS360 to Lower Mobility Costs
Jan 5th
The growth in mobility has been a real productivity gain for businesses globally. But, even mobility isn’t immune to reality of needing to keep an eye on costs. MaaS360 is a powerful ally in making sure your mobile operations and end user behaviors are low cost. Specifically, MaaS360 can help businesses:
-Save money on Wi-Fi and [...]
Researching a Lost Laptop – Part 2
Jan 5th
This article is a video-based follow-up to an earlier on posted at on this blog, titled, appropriately, Researching a Lost Laptop – Part 1.
To see the lost laptop forensics on your screen, please check out this clip.