Applications

Common Microsoft Outlook Error Codes

0×800CCC03 USER ALREADY CONNECTED

You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and try again
Some mail servers will not recognize an improper disconnection. This will result in the account being ‘Poplocked’. This will usually reset after about 20-30 minutes
If you are not logged in on another machine [...]

Application Not Working after Installing Proventia Desktop? Check the attack-list.csv!

Proventia Desktop is installed on a computer and there’s an application not opening or functioning properly.  The first thing you’ll want to do is, determine if Proventia Desktop is the culprit.  This can be done simply by disabling the BlackICE Service (from the Services console).  After Proventia is disabled test the application again.  If it’s [...]

Manual Uninstall of the Cisco VPN Client

If you are having trouble with the Cisco Vpn Client and need to perform an uninstall you can follow the steps below. In most cases you can uninstall the Cisco Vpn Client by using the uninstall utility that comes with the client (available by going to Start -> Programs -> Cisco Systems Vpn Client -> [...]

How do I know what Customer Firewall Parameter to use when setting up Proventia Desktop policies.

Often, I’m asked about Proventia Desktop policies regarding what the Custom Firewall Parameters are and when to use them.  Here’s a little information that will help with that definition and when to use what parameter.

About Protection Levels
Protection levels are predefined sets of security settings for different types of network use. You can choose to [...]

Solutions for Common Blackberry Issues

As a former Blackberry administrator, and a current user, over the years I have come across a lot of different issues in regards to functionality and quirks as you would get with any mobile device.  In this post I have outlined 6 of the most common issues or questions I would receive or have experienced.  [...]