Donna DiBlasio

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Posts by Donna DiBlasio

Disk Imager Package for Deploying M360

Disk Imager Package for MaaS360 Mobile or Control Service (E360 below refers to either)
 
Fiberlink has a tool that  needs to be ran on the “Source Computer” after E360 is installed before capturing the image to be deployed.  After installing E360 on the source computer, make sure that you do not have an Internet connection as [...]

BlackBerry Device Error Codes

Error Codes for Java Based BlackBerry Smartphones

 
Device Error Code: 300-303: Bad Load
Cause: JAVA or OS Bad Load
Use the Application Loader to re-install the operating system and applications on the BlackBerry smartphone.
How to use the application loader tool to install BlackBerry Device Software
To use the application loader tool to install BlackBerry Device Software, [...]

Common Microsoft Outlook Error Codes

0×800CCC03 USER ALREADY CONNECTED

You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and try again
Some mail servers will not recognize an improper disconnection. This will result in the account being ‘Poplocked’. This will usually reset after about 20-30 minutes
If you are not logged in on another machine [...]

Deploying MaaS360 with Disk Imaging: Control, Mobility and Visibility Service Installation

This article provides an overview of approved installation methods and guidelines for deploying the MaaS360 Control Service, Mobile Service and Visibility Service from a disk image. Failure to follow these guidelines will result in failed authentications, improper billing and/or inaccurate MaaS360 reporting. Be sure to check the latest product Release Notes for updated information not [...]

Solutions for Common Blackberry Issues

As a former Blackberry administrator, and a current user, over the years I have come across a lot of different issues in regards to functionality and quirks as you would get with any mobile device.  In this post I have outlined 6 of the most common issues or questions I would receive or have experienced.  [...]